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Broadband – have you contacted your provider before moving?

broadbandWith so many things to think about, it’s easy to forget some of the most important tasks when moving house that can significantly impact the running of our daily lives if we get them wrong. Forgetting to notify your council can be expensive from a Council tax perspective but just imagine being without home broadband for 3 weeks. Not a nice thought if you get poor 3G connectivity in your new home. That’s why we suggest that anyone planning a move should create a moving checklist – and the sooner you start one, the better!

Your moving house checklist should include every task you need to complete before, during and after you move. Items on the list can range from cancelling a regular delivery to something as crucial as booking the removal van.

One thing we recommend you should have near the top of your moving checklist is arranging the transfer of your broadband service from the old property to the new. Most people would think that this is a relatively easy process that can be done quickly but in actual fact, it’s quite a technical process that takes quite some time to arrange. Most broadband providers suggest that you get in touch with them a minimum of two or three weeks before the planned move but most would agree that the sooner you tell them, the better.

Most broadband providers have a specialist home moving team that you will deal with during the period of your move. When you contact them, they will ask you for some details – including when you’re moving out, where you are moving to and when you are moving in. From this, they’ll schedule the work that needs to be done, let you know what is happening when, and also tell you if there are going to be any costs incurred as a result of the move.

Many people moving house use it as an opportunity to move broadband suppliers. If you are out of contract, you’re free to move to a new supplier of your choice. However, if you’re thinking of doing this, don’t be afraid to phone your current supplier and ask for their best deal – it’s in their interests to keep you as a customer and you can often score some amazing discounts this way.

Keeping a moving house checklist should ensure that your broadband, and all the other important things we need for everyday life, will make a smooth move to your new home.